Last updated: 22/09/2025
We (“Crazy Golf Cider“, “we”, “our”, or “us”) are two cider makers from the UK, incorporated in Slovakia. We take your privacy seriously and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share your information when you visit our website or interact with us.
1. Who we are
- Business name: Crazy Golf Cider s.r.o. (incorporated in Slovakia)
- Founders: Two UK-based cider makers
- Registered office: []
- Contact email: contact@crazygolfcider.co.uk
For data protection purposes, Crazy Golf Cider is the “data controller” under both the EU GDPR (because we are incorporated in Slovakia) and the UK GDPR (because we are based in the UK and serve UK customers).
2. Information we collect
We may collect and process the following types of personal data:
- Contact details – such as your name, email address, and phone number if you contact us.
- Order information – billing address, delivery address, payment details if you purchase cider online.
- Technical information – IP address, browser type, device details, pages visited (via cookies and analytics).
- Marketing preferences – your subscription to our newsletter or promotions.
3. How we use your information
We use your data for:
- Processing and delivering orders.
- Responding to enquiries and customer service requests.
- Sending marketing communications (only if you’ve opted in).
- Improving our website and business operations.
- Meeting our legal and tax obligations.
4. Legal basis for processing
We process your data under the following grounds:
- Contract: to provide cider or services you request.
- Consent: when you sign up for newsletters or accept cookies.
- Legitimate interest: to improve our products, website, and customer service.
- Legal obligations: such as keeping tax records.
5. Sharing your information
We only share your information with trusted third parties:
- Payment provider (Stripe) to process transactions.
- Delivery companies (e.g. couriers/postal services) to ship cider.
- Analytics providers (e.g. Google Analytics) to help improve our website.
We do not sell or trade your personal data.
6. Cookies
Our website uses cookies to:
- Keep the site functioning properly.
- Remember your preferences.
- Track website performance and traffic.
You can disable cookies in your browser, but some site features may not work correctly.
7. Data retention
We keep your personal data only as long as needed:
- Order and tax records: up to 6 years.
- Newsletter subscriptions: until you unsubscribe.
- Analytics data: typically up to 26 months.
8. Your rights
Under UK and EU GDPR, you have the right to:
- Access your data.
- Request correction of inaccurate data.
- Request deletion (“right to be forgotten”).
- Restrict or object to processing.
- Withdraw consent (for marketing or cookies).
- Request transfer of your data to another provider.
- Lodge a complaint with your national data protection authority.
9. International transfers
As our company is incorporated in Slovakia but operated by founders based in the UK, your personal data may be transferred between the UK and EU. Both regions apply GDPR-level protections.
If we use third-party providers outside the UK/EU (e.g. cloud hosting), we ensure appropriate safeguards are in place (such as Standard Contractual Clauses).
10. Security
We take reasonable steps to protect your personal data against loss, misuse, unauthorised access, disclosure, or alteration.
11. Contact us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
📧 contact@crazygolfcider.co.uk